QlikView is developed by QlikTech, a company that was founded in Sweden in 1993, but has since moved its headquarters to the US. QlikView is a tool used for Business Intelligence, often shortened to BI. Business Intelligence is defined by Gartner, a leading industry analyst firm, as: An umbrella term that includes the application, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance. Following this definition, QlikView is a tool that enables access to information in order to analyze this information, which in turn improves and optimizes business decisions and performance. Historically, BI has been very much IT-driven. IT departments were responsible for the entire Business Intelligence life cycle, from extracting the data to delivering the final reports, analyses, and dashboards. While this model works very well for delivering predefined static reports, most businesses find that it does not meet the needs of their business users. As IT tightly controls the data and tools, users often experience long lead-times whenever new questions arise that cannot be answered with the standard reports.